Return policy

Thank you for shopping at NicheCanvasV. We strive to provide high-quality swimwear and sun protection gear. If you are not completely satisfied with your purchase, we are here to help.

1. Returns & Eligibility

We accept returns within 30 days of the delivery date. To be eligible for a return, your item must meet the following conditions:

  • Unused and Unworn: The item must be in its original condition, with tags and hygiene liners (if applicable) still attached.
  • Original Packaging: The product must be returned in its original packaging.
  • Proof of Purchase: A valid receipt or order confirmation is required.

Non-Returnable Items:

  • Items marked as final sale or clearance.
  • Items that have been worn, washed, or altered.
  • For hygienic reasons, swimwear without the original hygiene liner cannot be returned.

2. How to Initiate a Return

To initiate a return, please follow these steps:

  1. Contact Us: Email us at [email protected] with your order number and reason for the return.
  2. Receive Instructions: Our team will provide you with return instructions, including the return shipping address.
  3. Ship Your Return: Send the item back using a trackable shipping method. The customer is responsible for return shipping costs unless the item was defective or incorrect.

3. Refunds

  • Once we receive and inspect your return, we will notify you via email.
  • If approved, a refund will be processed to your original payment method within 5-7 business days.
  • Shipping costs are non-refundable unless the return is due to our error.

4. Exchanges

  • We currently do not offer direct exchanges. If you need a different size or style, please return your item for a refund and place a new order.

5. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us at [email protected] within 7 days of delivery. We will arrange for a replacement or refund at no extra cost to you.

6. Contact Us

For any questions regarding our return policy, feel free to reach out to us:
📧 Email: [email protected]
📞 Phone: +1 (973) 566-1359
📍 Address: 10 Green St, Morristown, NJ 07960, United States

Thank you for shopping at NicheCanvasV! 🌊☀️